Refunds and Returns


RETURNS POLICY & REFUNDS

WE DO NOT ACCEPT RETURNS UNDER ANY CIRCUMSTANCE. AS STATED IN OUR TERMS AND CONDITIONS, WE WILL NOT ACCEPT RETURNS FOR ANY ITEM. ALL SALES ARE FINAL

PLEASE MAKE SURE YOU ARE SELECTING THE CORRECT SIZE AND MODEL. ALL ORDERS THAT ARE RETURNED TO THE SENDERS ADDRESS WILL NOT BE REFUNDED, AND THIS PRODUCT WILL BE RESTOCKED.

REFUNDS ARE ONLY ADMITTED FOR THE FOLLOWING CIRCUMSTANCES:

  1. You contact us to cancel your order before your order has been shipped. All orders of products from our direct inventory may not be canceled one they have been shipped. You may contact us to cancel your order by sending a email to admin@thesoleangel.com or replying to your order confirmation.
  2. You may cancel a pre-order as long as you contact us prior to 10 hours before the scheduled release date.
  3. You may cancel a autocheckout service as if you contact us requesting to cancel your order prior to 10 hours of the scheduled release date.
  4. All canceled orders will recieve a full refund.

    SHIPPING

    We ship worldwide, Including North America, Europe, Asia and Australia. All U.S orders have free shipping. International rates can be found on out Shipping Rates Page.

    When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.